Joel Manby, President and CEO of Herschend Family Entertainment | Undercover Boss Joel Manby

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Joel Manby, President and CEO of Herschend Family Entertainment home based in Georgia was the latest CEO to be an "Undercover Boss." For anyone not yet aware of Undercover Boss, it is a reality television show that places real life CEO’s in undercover positions working for their own company in working regular wage jobs.

In the process of doing so the idea is that they - along with the viewing audience - will see the good and bad and that in some cosmic way the experience will make them a better boss and those they meet better employees - or in some cases fired if they are a real dirt bag.

As President and CEO of Herschend Family Entertainment, Joel Manby oversees some 28 family oriented theme parks including Dollywood, Silver Dollar City, and Stone Mountain park. Before Manby took this job he was with General Motors where he played in integral role in helping get the Saturn line off the ground before taking over the Saab division. All of that hardly prepared Manby for what he was about to do.


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This week's Undercover Boss is Herschend Family Entertainment CEO Joel Manby.

Herschend Family Entertainment headquarters is in Atlanta, Georgia. Joel Manby is featured on CBS, ‘Undercover Boss,’ on the latest episode of the reality TV series broadcast on Sunday March 28, 2010 at 9:00 p.m. ET/PT. The critically acclaimed series documents the experiences of CEOs and other top executives go incognito and work as entry-level employees in their own companies.



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'Undercover Boss' recap: The 'Sultan of the Slurpee' is sloppy | Jow Depinto Salary | CEO Of 7 Eleven | CEO Of 7 11 | Joseph Depinto

The drama was decaf in this week’s Undercover Boss. The CEO of 7-Eleven, Joe DePinto, did not discover a low-level manager as creepy as Jimbo was in last week’s Hooters edition of Boss. Instead, DePinto, using the name “Danny,” encountered almost non-stop inspirational stories: A 7-Eleven delivery man who works so hard, he only sees his wife on weekends; a woman who knows many of her customers by name but needs a kidney donor. Boss once again turned stories of low-level employees’ difficulties into a saga of entrepreneurial devotion for the already-rich guy who runs the company.



DePinto/Danny was affable for the camera, and the show had some fun with him spilling coffee on a store floor, and screwing up a pasty-making assembly line. I half-expected CBS to intercut this with footage from the I Love Lucy episode where Lucy runs amock in the chocolate factory.



The biggest problems the boss encountered during an entire week were that stale pastries in one store were not being given to a local charity, and some overhead lights in another outlet needed replacing. Otherwise, it was non-stop warm-and-fuzziness with adorable Dolores, the middle-aged coffee-maker who greets customers as though she’s their mom, and happy-time with Igor, not long from his homeland of Kazakhstan but the exact opposite of Borat: irony-free and charmingly humble.

Those of you who’ve commented on my previous Boss recaps are a baffling bunch: When I reviewed the post-Super Bowl premiere starring Waste Management’s Larry O’Donnell and wrote this was a hollow commercial for the managerial ruling-class, I got complaints that I didn’t appreciate how noble it was of ol’ Larry to “walk a mile in the shoes” of his exploited employees. (By the way, Larry-lovers: I’ve been scouring the internet, and I don’t see any news of those sweeping changes at Waste Management promised by O’Donnell and his “task force” during the show. I guess the company is keeping all that good publicity under wraps. Modesty prevails!)

Then last week, I admired the way the editing of the Hooters episode of Boss made for interesting drama, and you chastised me for not yelling loudly enough for the beheading of bully-boy employee Jimbo.

So I won’t guess who you ended up rooting for this week. I give Joe DePinto credit for handing out the best prize in the short history of Undercover Boss: Igor got his own franchise!

The night’s most inexplicable omission? How do you do a show about 7-Eleven and not plumb the mysteries of the great Slurpee machine: How it works, and how they choose flavors like Blackberry Lime and Mountain Dew Blue Shock?

source:http://watching-tv.ew.com/2010/02/21/undercover-boss-7-eleven/

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